Augmented reality (AR), as the name suggests, uses technology to augment or add to a user’s experience by superimposing computer-generated images, text and sounds over a real-world environment.

AR creates an immersive and interactive experience for the user, which makes it particularly suitable for assisting operators and maintenance teams on production lines.

Jendamark currently uses AR hardware in the form of Vuzix smart glasses as a bolt-on to its WorkStation app to improve operator efficiency. Instead of consulting a screen or trying to remember each assembly process required, the operator sees the step-by-step process as a visual overlay on the real life workstation through the lens of the glasses.

AR also has a role in quality control by highlighting those parts that need to be visually inspected by the operator once assembled. Once everything is in order, the operator can capture the image, which may be logged as an element in the product traceability chain.

Aside from operator guidance, the glasses also help maintenance workers to access remote support more effectively. Once logged on to the software, the support provider – who may even be on the other side of the world – can see exactly what the maintenance worker sees.

This enables him to guide the on-site worker verbally through the repair process via Skype and by “drawing” helpful sketches, arrows and circles, which are superimposed on the maintenance person’s view of the problem area.

Jendamark’s aim is to develop the AR software that supports all of these functions and plugs seamlessly into its Odin software platform.

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